Tintern | Learn to Swim

The Learn to Swim Program consists of a comprehensive series of swimming lessons and water safety activities for children from 5 to 12 years of age.

Teacher Qualifications and Training

Our team of dedicated, qualified and experienced instructors know the importance of balancing the professionalism required to teach your child whilst maintaining the element of enjoyment so your child has fun while learning.

All our instructors have a minimum AUSTSWIM or Swim Australia Teacher award and current CPR qualifications. Teaching staff regularly participate in internal staff training sessions to ensure a high quality and innovative program.

Attendance at Swimming Lessons

Please arrive for your swimming lesson at least 10 minutes prior to the lesson start time.  In the interest of your child’s safety, please ensure your child is placed in, and collected from, the care of the instructor personally.

Medical Conditions

Please ensure your child is well before participating in swim classes.  It is the customer’s responsibility to advise the instructor and reception staff of any medical condition which may compromise the swimmer’s safety and/or progress within the swimming lesson.

Progress Reports

Parents may speak to the the Pool Deck Supervisor if you require a progress report on your child.

Certificates

Certificates are available for children as they complete each level from Turtle to Dolphin.  Your child can collect their certificate from the Pool Deck Supervisor on the day they are upgraded to the next level.  

Certificate folders are available to purchase from reception and are very popular with all of the children.

Term Bookings

Our Learn to Swim program operates Monday to Thursday on a term basis. Your booking is considered permanent and on-going from term-to-term.  Please notify reception staff (9878 7055) or Pool Deck Supervisor if your child will be absent from a scheduled class or you wish to cancel your booking.

Payment Policy

Payment is required when making a booking. If enrolling part way through the term, payment is required upon booking for the remaining weeks of the term.

Invoices for the following term are sent within the last 3 weeks of the previous term. Payment is due for the following Term by the last day of the previous Term. If payment is not received by the due date, your booking is forfeited.

Payment can be made by cash, cheque, EFTPOS or credit card.

Credit Policy

If a student is not able to complete a term or misses their lesson time for any reason, there will be NO REFUND.

A credit may be considered if a student misses 3 consecutive weeks for a medical reason, upon presentation of a Doctor’s Certificate

Make- Up Policy

24 hours notice must be given for a cancellation of a swimming lesson. No notification, no make-up lesson.

See the Make- Up policy page for more information>>